WORK

August 2018 - May 2019

• Operated as the main communication between customers and branches of the shelter, ensuring important information and documents were both recorded and transferred properly

• Managed all incoming and outgoing paperwork and archived documents to maintain consistent and accurate records

• Updated and processed data in several online databases to provide accurate and current data

• Interacted one-on-one with incoming customers and animals in an extremely fast-paced and often high-stress environment through both phone, email, and in-person encounters, ensuring a friendly and helpful experience every time

• Adapted to several different job positions such as cleaning animal areas and operating in front desk positions across several departments, including dog parks and adoption centers in various pet stores

• Wrote animal profiles and descriptions to maintain website and advertise current adoptable pets